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Privacy Policy

Sagarmatha Insurance Company Limited
Bhagwati Marg, Naxal, Kathmandu

When you use Sagarmatha Insurance services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it.
From our mobile application, you can access our online services to get information about your Insurance Policies and Claim Status. When you create account from our application, you will be able to use our online services like Creating Online policies on Travel Medical and Third Party Policy. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.
Privacy Policy explains about:
•    What information we collect from you and why we collect.
•    Where and how we use your information

Is to provide an access on our web services. If you wish to use our online services, then you will need to register in our mobile application or in web application with your basic information. We get your information from:

  • Information you give us: While registering our application, you need to provide your basic information like your name, mobile number, email address to store with your account. If you want to take full advantage of our services we provide, you might also update your other information including photograph, organization your work, designation and date of birth.
  • Information we get from your use of our services: We only collect basic information about your activities on our application like device information, login information, location information, cookies and similar technologies. All your personal information will be collected only after signed in to our application.

Honestly, your provided information won't be visible to other users in mobile app or event in web application.
If your provided information is wrong, you can modify your information from your account setting and profile management. We will reject unnecessary repetitive request from any users.
Information security
We work hard to protect services and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
•    We encrypt many of our services using SSL.
•    We send verification code in your mobile for some credential request.

Our privacy policies are applied on all our web related services including mobile app, web application

When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

We may update our privacy and policy on time to time but we will not reduce your right under this Privacy Policy without your explicit consent. If any changes have been made, it will be notified to all users from email notification. We will also keep prior versions of this Privacy Policy.

From our website, we will provide information on how to stay safe and secure while using our mobile app and web application.

Last Updated : July 12, 2017

Contact Detail

Sagarmatha Insurance Co. Ltd.

"Surakshan" Bhawan, Bhagwati Marg, Naxal, Kathmandu

P.O.Box 12211, Kathmandu, Nepal
Phone: +977-1-4529043, +977-1-4529042
Fax: +977-1-4512378